FAQ

How long will my order take?

Most orders are made within 2–7 business days, then Standard shipping takes about 2–5 business days. All in, most orders arrive within about 4–12 business days. Holidays can add a little time.

Where do you ship?

We ship to the United States only right now.

Is shipping free?

Yes, Standard US shipping is free on orders of $70 or more.

Can I return or exchange my item?

Each item is made just for you, so we can't take returns or exchanges for change of mind or wrong size. Please check the size chart on each product page before you order.

What if my item arrives damaged or wrong?

Email us within 14 days of delivery with your order number and a photo, and we'll send a free replacement or refund. No need to send it back.

Can I cancel my order?

Email us right away. We can cancel orders that haven't gone into production yet.

How do I care for my shirt or hoodie?

Wash inside out in cold water, tumble dry low or hang dry, and don't iron directly on the design. That keeps prints looking fresh longer.

How do I reach you?

Email ceroscreativechaos@gmail.com or use the form on our Contact page.