Refund policy

Every item is made to order just for you, so we can't accept returns or exchanges for change of mind, or for the wrong size or color being ordered. Please check the size chart on each product page before you buy.

Damaged, defective or wrong item? We'll make it right.
If your item arrives damaged, has a printing defect, or isn't what you ordered, email us at ceroscreativechaos@gmail.com within 14 days of delivery with:
- Your order number
- A clear photo of the problem (and the item label, if it's clothing)

We'll send a free replacement or give you a full refund for that item. You don't need to send the item back.

Refunds
Approved refunds go back to your original payment method. Your bank may take 5–10 business days to show it.

Cancellations
Orders can only be cancelled before they go into production. Email us as soon as possible and we'll do our best.

Questions?
Email ceroscreativechaos@gmail.com. We're happy to help.