Shipping policy
Every Cero's Creative Chaos item is made just for you after you order. Here's what to expect.
Where we ship
We currently ship to addresses in the United States only.
Making your order
Most orders are printed and packed within 2–7 business days. During holidays and busy seasons this can take a little longer.
Delivery time
After your order ships, Standard delivery usually takes 2–5 business days. All in, most orders arrive within about 4–12 business days of ordering. These are estimates, not guarantees.
Shipping cost
Standard US shipping is free on orders of $70 or more. The cost for smaller orders is shown at checkout before you pay.
Orders with several items
Items may be made in different places, so they can arrive in separate packages on different days.
Tracking
When your order ships, we email you a tracking number.
Address errors
Please double-check your address at checkout. If an order is returned because of an incorrect or incomplete address, we can reship it once you pay the new shipping cost.
Lost or damaged packages
If your package is marked delivered but you can't find it, or it arrives damaged, email us within 14 days of the delivery date at ceroscreativechaos@gmail.com and we'll help.
Cancellations and changes
Because items go into production quickly, please email us right away if you need to cancel or change an order. Once an order has gone into production, we may not be able to cancel or change it.